FAQs

WHEN WILL MY ORDER BE SENT?

Pomi Homes provides free shipping on all orders.

Our shipping facility operates Monday through Friday. 

Order cut off time: 1pm EST, Monday-Friday

Handling time: 0-2 business days

Transit Time: 3-7 business days 

WHAT IS YOUR RETURN POLICY?

Please email us on hi@pomihome.com for the return address and always include your ORDER NUMBER and FULL NAME in your dispatch.

CHANGE OR CANCEL MY ORDER

You may change or cancel your order and address details within 24 hours after purchase. Please communicate hi@pomihome.com as soon as possible with your change requests, label the subject line CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We'll confirm when your changes have been made.

WHO DO I Communicate FOR PRESS INQUIRIES?

For all press inquiries, telegraph us hi@pomihome.com, and your email will be advanced to the right person!

WHAT CARRIER DO YOUR ORDERS transmit WITH?

All US orders are transferred via DHL Express.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through Apple Pay and Google Pay.

CAN I enter A Payment?

Still, you can get your plutocrat back by returning the product, If you aren't happy with the product you’ve entered from us

For further details

Contact Info:

Address: 437 89th St, Brooklyn, NY 11209, USA

Email: hi@pomihome.com

Phone: 718-790-5223